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E-MAIL

books@eou.edu-Note:  If you are using an Internet browser for your email (Hotmail, Yahoo, etc.) this link will not work.  You will need to cut an paste this address into your email.

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HOURS

Monday through Friday, 8:30 am - 5 pm (Pacific Standard Time).

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TEXTBOOK INFORMATION

Publishers' prices are subject to change without prior notice.  EOU Bookstore usually has a supply of both New and Used Textbooks available; however in some cases we can provide only new or only used textbooks.  EOU Bookstore reserves the right to substitute either new or used, without prior notification, in order to provide you with a textbook.  Should you not want EOU Bookstore to substitute, you must inform us of your wishes.

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PAYMENT/ORDERING INFORMATION

Textbooks and materials can be ordered from the Bookstores web site at:   http://eoubookstore.com or via our toll free number 800-667-3270.  Payment methods are check, money order, Visa, Discover or MasterCard.  Please provide the course prefix, course number and course reference number (CRN) for each class you want to order course materials for.

1.        Check or money order:  fill out the order form and mail it with your payment. 

2.        Visa/ Discover/ Master Card:  use the Internet to place an order.  You may also contact us toll free at 800-667-3270 to place an order for shipment.

Financial Aid students may qualify for a "Book Voucher" through the Student Accounts Office at 541-962-3590 or cashier@eou.edu (see note above).

Course Materials will be available for purchase each term beginning:

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DELIVERY METHODS

**Be advised that shipping charges will increase March 1, 2012.

Currently shipping charges are as follows:

Order Amounts:

$1.00 - $15.00 = $9.00

$16.00 - $35.00 = $10.00

$35.00 - $499= $11.00

over $500 = $20.00

We ship using UPS Ground Service to the 48 contiguous states.  For other locations we will be using USPO or UPS express services and customers will be charged shipping cost accordingly.  If expedited orders are requested, you will be charged for the actual costs to ship the materials.

Three day, second day and overnight UPS deliveries are also available.  Please note you will be charged only our shipping cost on expedited deliveries.  Prices reflected on the online order form are worst-case scenario!  You may call for a quote.

Our goal is to ship twenty-four hours after the receipt of your order; however, during peak time (beginning of the term) your order may take 3-4 days to process for shipment.

You may call for a quote at 800-667-3270.  You may place your order online at eoubookstore.com.

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REFUND POLICY

Please read this policy to gain a full understanding of this revised return policy.  Please use the return form 

provided in your order, when sending books or materials back to the bookstore. If you do not have a form, please send materials back with your name, address, school identification number, phone/fax number and a listing of the materials you would like to return.  

Full price refunds will be granted provided:

1. New Texts and Materials must be free of marks and damage.

2. Shrink-wrap is NOT opened or CD/Disk package NOT opened.

3. Send a photocopy of your shipping document with your return.

4. Use the return form enclosed with your shipment.

5. Book and materials are returned to the Bookstore before:

            purchased during Summer term                        July 1, 2011*
      

            purchased during Fall term                       October 7, 2011 *
         

            purchased during Winter term                       January 20, 2012*
               

            purchased during Spring term                   April 13, 2012*

            *Books returned after date will be subject to a 20% restocking fee.    

   6.    No refund will be given for books returned after the 6th week of classes.
     

    Books returned after the date listed below will be considered for Buy Back:

           purchased for Summer term                                   July 1, 2011                 

           purchased for Fall term                               November 4, 2011                   

           purchased for Winter term                           February 10, 2012                

           purchased for Spring term                                    May 4, 2012

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DVDs

DVDs will no longer be rented but a purchased item only.  Purchased items will not be eligible for return service.

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BOOK BUY BACK